SAVE TIME & WORK EFFICIENTLY
A Metrigy study done in 2020-2021 found that 70% of participating companies found that implementation of Virtual Communications and Collaboration identified a benefit in either Savings, Revenue Gain, or Productivity improvements. 46% had measured benefits in at least two of the categories.
Phone Systems
Phone systems allow you to do call routing to teams and groups, transfer calls, route calls to voicemails or offsite destinations based on schedules or availability and much more!
Can’t I just plug a few cordless phones in and turn on call waiting? You sure can. Of course, if you need to get a call to your salesman, you’ll be yelling across the room, passing devices, and scribbling down messages on sticky notes.
Who needs a business phone when we all have cell phones? Running your business that way, now it’s even harder to communicate with your team, and completely impossible to ever escape the workplace, whether on vacation or in a meeting. You’ll have to mix work and personal calls or pay for a far more expensive second cell phone and line to keep with you.
Whether you have 50 employees in 10 departments who need to communicate with each other or if you’re sole owner and operator of a new startup. Our phone systems will help you run your business more effectively and prepare for future growth.
“Metrigy Report - The State of Unified Communications 2021”
“24% improvement in productivity by reducing repeatable tasks and shortening project length.”
“Metrigy Report - The State of Unified Communications 2021”
“$368,000 in increased revenue by enabling faster response to sales opportunities via connecting salespeople and customer service agents with back-office resources.”
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Chat Features
Chat, Video Calls, Screensharing, and Calling
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Video Calls
Experience crystal clear video calls internally or with customers
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Transfer Calls
Transfer calls via extension or outside number. Get calls over to your salesmen and contractors in the field!
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Record Calls
Record calls automatically or on the fly and easily download them as mp3’s
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Shared Company Phonebook
Create company-wide or departmental phonebooks that can be shared and accessed from your phone, pc, or mobile device on the go
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Music on Hold
Choose the experience you want your customers to have whether in queue or on hold. Upload music or special messaging!
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SMS / MMS Messaging
Now you can accept text messages to your business line and interact with your customers the way they prefer
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Phone Equipment
Start with the best in phone equipment! Or integrate a variety of telecom devices
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Headsets
Take calls using a wide variety of wired, Bluetooth, or DECT headsets; the last of which will allow you to roam almost anywhere in your office
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Web Based UC Platform
Wildix leads the way with a web-based Unified Communications platform. Make or receive calls right from your pc without any special software or setup.
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Website Integration
Allow your customers to call or chat with your team directly from your website
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Totally Mobile Experience
Make or receive calls from your office numbers directly from your cell phone from anywhere! Transfer, conference, record, park, etc … All from a simple app
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eFax
Still have customers or services that require fax? Let them stay in the past while you take your fax to the next level with a powerful efax
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Agent Status
Set yourself to Away or Do Not Disturb when you’re unavailable or need to only accept certain calls
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Conference Call
Add calls on the fly to form a conference, create a conference room/number, or host your own video conferences
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Voicemail to Email
Receive your voicemails via email and even get them automatically transcribed for easy follow up
Unified Communications is the next evolution in the phone system
Increasing business productivity & saving hours a day!
What’s there to Unify?
Office Phone
Cell phone
Computer
Website support and communication platform
SMS
Interoffice chat
CRM (Customer Retention Management) Platform
Video Conferencing Platform
Email
Reduce the number of necessary platforms, and integrate data among the rest
Give your mobile phone and laptop all of the power and access of your office phone system. Build a fully integrated customer contact system on your website. Accept text messages. Reduce emails with inter-office chat and don’t require a separate app for that feature! Store contacts in a quickly accessible phonebook for office or team use, and even integrate existing CRM’s like Salesforce. Ditch third party video conferencing platforms with their limitations and additional charges. Get copies of faxes, voicemails, or recordings via email!
Locating this Lost Island on your map
10 year ago Button 108 entered the communications business in Durant, OK with a focus on network and computer communications, but as we grew we were approached to take on the responsibilities of one of our areas largest phone system contractors. We learned from them and began implementing on-site phone systems as they had done.
Over time, we began testing the long-since emerged cloud hosted VoIP phone systems. We found that these systems worked far better and more consistently than all of the old systems we had serviced. But what we discovered was that not all VoIP systems or providers were created equal.
So we found a GREAT system and a GREAT partner, but were still hesitant to dive all in. So we “resold” as a channel partner with huge success!
Finally, we knew it was time to take the steps necessary to offer this service directly, and to be able to fully support each aspect of it ourselves.
Though we loved the system we used, we wanted to make sure that we really did have the best to offer. So we researched various platforms and industry offerings to finally be able to bring you the consistency, quality, and professionalism that we can offer you today.
Our years of experience across more than a dozen platforms has given us here at Lost Island Communications the knowledge and skill to help you implement something truly fantastic for your companies voice and unified communication platform.
By the way, in case you wondered, we’ve worked with
Wildix, Grandstream, Yeastar, Yealink, Polycom, Avaya, Nortel, Samsung, VTech, and more!
