Unified Communications for Medical Service
Doctors and practitioners of all kinds are faced with new communications demands by their clients and the quickly changing world of technology.
With our xSeries product, doctors can take advantage of tele-health opportunities without requiring an additional product. Through integrations with their websites or privately shared invitations, patients can call, chat, or video with their provider. No software installation is required from the customer. They can even take advantage of it directly from the browser on their cell phones.
Transferring Made Easy
With Wildix, doctors can seamlessly transfer telehealth calls to other team members—whether it’s looping in a specialist, handing off to a nurse for follow-up care, or escalating a conversation to a supervising physician—ensuring the patient always gets the right care from the right provider without needing to hang up or start a new call.
Never Miss a Call
With a constantly available, cloud-based communication system, medical offices stay connected—even during local internet, phone, or power outages. This built-in redundancy helps ensure critical calls are never missed, reducing the risk of non-compliance with Medicare or Medicaid communication requirements and protecting both patient care and reimbursement eligibility.
